Drive sales, loyalty, and customer satisfaction across channels.

24/7 Customer Engagement

Improve your response time and customer satisfaction while saving money with automation.

Effortless Integration

Seamlessly extend your brand's reach across all digital and social media platforms with our easy-to-integrate solutions.

Focus & Scale

Build powerful custom automation in a flash, so you can focus on what you do best — growing your business.

Community & Support

Connect with AI experts and tap into unparalleled support to ensure your chatbot solutions are always top-notch.

Scalable User Access

Expand your team's capabilities with unlimited user seats, ensuring everyone can contribute to your communication strategies.

Custom Branding Options

Personalize your customer interactions with custom domains, establishing a cohesive and recognizable brand experience.

Empower Your Engagement Strategy:

Expand Reach, Simplify Usage, Automate, and Enhance Relationships!

Automate your business on Facebook & or Instagram

Build that relationship.
Automatically reply to messages.
Automatically reply to Facebook comments.

Connect with your customers on WhatsApp & or Telegram

Unlimited number of contacts.
Team inbox with human takeover to provide live chat.

Drag and Drop, No Coding Skills Needed

Create conversation flows by dragging and dropping.

Direct Integration and more

Google Calendar, Google Sheets, Zapier, Pabbly Connect, Make, Paypal, Stripe, and much more.

Social Media Management:

Harness the power of AI to curate compelling content, schedule posts strategically, and engage with your audience authentically. Our intelligent algorithms analyze trends and audience behavior, ensuring your brand stays relevant and resonates with your target market.

Advertisement Optimization:

Leave the guesswork behind! Our AI optimizes your ad campaigns for maximum impact. From audience targeting to ad creative, we continuously refine strategies to boost visibility and drive conversions. Watch your return on investment soar as our algorithms adapt to changing market dynamics.

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What our customers say

Alex

This platform enable our company to be always available to serve our customer 24/7. The automation can save us a lot of time and money. It's impressive how everything you need is already part of the system.

Raelynn

This platform truly stands out with its all-encompassing, built-in functionalities, significantly reducing the necessity for external third-party integrations and automating repetitive tasks like qualifying leads or answering questions from your customers.

Johnauy

The platform makes advanced customer service technology accessible and affordable, reflecting a commitment to excellence and innovation. By providing instant responses to our customer, our business will build trust and boost conversions and sales.

How can SME Bot work

1. Set SME Bot as the first point of contact for leads

After discovering you organically or from an ad, the lead sends you a message on WhatsApp, Facebook, or Instagram.

2. SME Bot responds & follows up

SME Bot answers the leads' questions, provides any information they need, and follows up if the lead stops responding.

3. Schedules appointments & notifies you

SME Bot checks your calendar and finds a suitable time for the lead to book a meeting. SME Bot also alerts you when an appointment is scheduled.

Scale Now!

Frequently Asked Questions

1. What is an AI Chatbot?

An AI chatbot is a software application that uses artificial intelligence to simulate human-like conversations. It can handle customer queries, provide personalized responses, and automate repetitive tasks such as answering FAQs or booking appointments.

Key Features of AI Chatbots:

24/7 Customer Engagement: Always available to respond to customer inquiries.
Omni-Channel Integration: Connects with multiple platforms like WhatsApp, Facebook Messenger, Telegram, and more.
Customisation: Tailored to meet specific business needs using tools like drag-and-drop builders.

2. Why are AI Chatbots Important for SMEs in Singapore?

AI chatbots offer significant advantages for small and medium-sized enterprises (SMEs), especially in Singapore’s competitive market:

Cost Efficiency: Automates routine tasks, reducing the need for additional manpower.
Improved Customer Satisfaction: Responds instantly to inquiries, enhancing customer experience.
Scalability: Handles an unlimited number of conversations simultaneously.

With solutions like the SME Bot Builder, businesses in Singapore can automate customer interactions and focus on scaling their operations

3. How does the SME Bot Builder work?

The SME Bot Builder is designed for businesses to create AI chatbots without requiring coding skills. Here’s how it works:

Drag-and-Drop Interface: Build conversation flows using a simple drag-and-drop builder.
Seamless Integration: Connects with platforms like Google Calendar, Zapier, PayPal, and Stripe.
Multi-Channel Support: Automates interactions across social media, messaging apps, and websites.
Human Takeover: Allows team members to step in for live chat when necessary.

4. Can AI Chatbots help with Lead Generation?

Yes, AI chatbots are excellent for lead generation. Here’s how the SME Bot can help:

Qualifying Leads: Filters inquiries to focus on high-quality leads.
Follow-Ups: Automatically sends reminders to unresponsive leads.
Appointment Scheduling: Books meetings based on the team’s calendar availability.

By acting as the first point of contact, SME AI chatbots ensure that businesses never miss a potential customer.

5. What is an Omni-Channel AI Chatbot?

An Omni-Channel AI Chatbot is a tool that allows businesses to communicate seamlessly across multiple platforms. It ensures that customers receive consistent responses, whether they contact the business through WhatsApp, Facebook, Telegram, or a website.

Key Benefits:

Consistency: Delivers uniform service across channels.
Increased Reach: Engages customers on their preferred platforms.
Centralized Management: Manage all interactions from a single dashboard.

6. How do Omni- Channel AI Chatbots improve Customer Engagement?

By integrating with various platforms, Omni-Channel AI Chatbots provide:

Instant Responses: No waiting time for customers.
Personalized Experiences: Tailored responses based on customer behavior and preferences.
Feedback Collection: Gathers insights to improve service offerings.

With the SME Bot Builder, businesses can create an Omni-Channel AI Chatbot to expand their reach and improve engagement.

7. How does Conversational Automation Benefit Businesses?

Conversational automation simplifies customer interactions by automating repetitive tasks. The SME Bot Builderenables businesses to:

Respond to customer inquiries instantly.
Qualify and nurture leads.
Book appointments and provide reminders.

This reduces operational costs and allows businesses to focus on core activities like strategy and growth

8. Do I need Coding Skills to build an AI Chatbot?

No, the SME Bot Builder is designed for non-technical users. Its drag-and-drop interface allows anyone to build a chatbot quickly and efficiently

9. What Platforms can SME Bot integrate with?

AI chatbots built with the SME Bot Builder can integrate with:

Messaging Apps: WhatsApp, Facebook Messenger, Telegram.
Payment Gateways: PayPal, Stripe.
Productivity Tools: Google Sheets, Google Calendar.
Automation Tools: Zapier, Pabbly Connect, and Make.

10. What businesses can benefit from using AI Chatbot from SME Bot?

AI chatbots built with SME Bot are versatile and can benefit:

Agencies: Manage multiple client accounts efficiently.
Franchise Businesses: Maintain consistent communication across locations.
Entrepreneurs & Coaches: Engage with clients and leads 24/7

Frequently Asked Questions

Building a chatbot on our platform is designed to be simple and fast, with a user-friendly interface and powerful no-code tools. Even if you're new to chatbots, you'll be up and running in no time.

Our AI-powered chatbots are trained to handle a wide range of interactions, ensuring your customers receive prompt, intelligent responses at any hour, improving their overall experience.

Our chatbots are created with seamless integration in mind, meaning they will complement your existing setup without any hassle, providing a smooth transition and extension of your brand reach.

Absolutely! We offer extensive customization, including custom domains to ensure that your chatbot matches your brand's look and feel perfectly.

Not at all. SMEBot.ai is designed with a no-code interface, meaning anyone can manage and update the chatbot with ease, regardless of their technical background.

Our community of AI experts is always ready to provide assistance, along with our customer support team, ensuring any issues you face can be swiftly resolved.

Our chatbot utilizes advanced AI that adapts to various customer profiles, ensuring effective and personalized engagement to suit the individual needs of each customer.

Yes, our chatbot is designed with sophisticated algorithms that allow it to manage and respond accurately to a wide range of complex customer questions.

While personal touch is important, our chatbot blends efficiency and personalized engagement, ensuring no lead goes unnoticed, any time of the day.

The SME Guru Chatbot is customizable and can be fine-tuned to align with your business services, products, and customer interaction style.

On the contrary, our chatbot analyzes customers' data to deliver a highly personalized service, addressing their needs accurately and enhancing user experience.

Transparency is key to our service. There are no hidden costs, and we provide a clear pricing structure tailored to your business size and needs.

No, our chatbot is self-sufficient and designed to operate seamlessly without the need for constant oversight, freeing up your team's time.